FM FactMatrix
AI Answer Accuracy · B2B SaaS

AI can be wrong about your product.

Before prospects visit your site, they ask ChatGPT, Claude, Gemini, and Perplexity what you charge and what you offer. FactMatrix scores those answers against your signed truth pack — and gives you the evidence pack + /ai-facts page to fix it.

No system access required. Report in 3–5 business days · Full refund if we miss the window

ChatGPT Claude Gemini Perplexity Truth-pack scoring

The hidden conversion killer

Visibility tools tell you whether you were mentioned. They do not tell you whether the answer was correct — or costing you deals you will never see in analytics.

Buyers start in chatbots

Prospects ask AI what you do and what you charge before they open your site. Wrong price or geo in that first answer ends the conversation silently.

Mention ≠ accuracy

Share-of-voice dashboards optimize for being named. FactMatrix optimizes for being right against the facts you sign — price, plans, region, features you do and do not offer.

One chat is not proof

A single ChatGPT transcript cannot give a CEO a four-model matrix, a risk register, or a machine-readable page models can cite next week.

Built for B2B SaaS teams

For marketing, product, and growth leads at B2B SaaS and high-ticket services with public pricing and a real sales cycle — evidence pack, not another dashboard seat.

67%
of B2B buyers use AI in research
43%
may never visit if AI “answers”
3–5 days
to full audit delivery

Industry context figures are directional (buyer-research surveys); your audit is scored only against your signed truth pack.

Four steps to verify and fix your AI answers

Same prompts. Your ground truth. Timestamped evidence. Clear fix artifacts.

Prompt bank + truth pack You confirm pricing, plans, geo, key features, and claims you do not make (~15 minutes). We lock a 20-prompt buyer bank.
Multi-model capture Same-day run across ChatGPT, Claude, Gemini, and Perplexity — logged with timestamps and model labels.
Claim-level accuracy Every cell scored Correct / Partial / Wrong / Invented, then ranked by revenue risk (P0–P2).
Fix page + report Risk PDF, action plan, and hosted /ai-facts (plain English + JSON-LD) models can cite.

Real issues we uncover

Example findings · anonymized
Patterns from accuracy audits. Company names fictional. Shape matches what you receive.

Outdated pricing

Stale starter price

AI said
“Pricing starts at $49/month for Starter.”
Reality
Starter moved to $79/month 14 months ago.
Impact
Leads arrive expecting legacy price, then stall at checkout or ghost sales.
Wrong availability

False “US only”

AI said
“Currently not available in the European Union.”
Reality
EU ops live 6+ months with GDPR / DPA in place.
Impact
EU prospects never book demos; partners assume you skipped the market.
Hallucinated feature

Invented native app

AI said
“Yes — native iOS app on the App Store.”
Reality
Web + responsive only. Mobile app is on the roadmap, not shipped.
Impact
Support tickets and trust damage when buyers expect a download that does not exist.

Everything in the Accuracy Audit

What you get is an evidence pack — not a vague “AI visibility” score.

◈

Multi-model coverage

ChatGPT, Claude, Gemini, and Perplexity on the same prompt bank. Each model has different training cutoffs and citation habits.

◷

Timestamped evidence

Every answer captured with date, model label, and quotes you can paste into Slack or a board deck.

▲

Risk prioritization

Not all inaccuracies are equal. We rank by business impact: pricing, availability, invented features first.

▣

Canonical /ai-facts page

Hosted plain-English facts + JSON-LD so models and scrapers have a clean source to cite.

↻

Watch re-scans

Optional monthly re-run of your prompt bank with drift alerts when an answer flips.

→

Action plan

Immediate, short-term, and longer fixes for pages models already scrape — prioritized by impact.

Output shape before you pay

Fictional teaser · illustrative
Your free 5-prompt check is a one-page email teaser in this format — enough to see risk without the full matrix.

FactMatrix · Free 5-prompt teaser Example · “OrbitStack” (anonymized)

Models: ChatGPT · Claude · Gemini · Perplexity · Run date: 2026-10-12 · Truth pack: Pro $129 · EU live · no native mobile

P0

Wrong public price on 3 of 4 models

Answers still cite “$49 Starter” from an old changelog. Truth: Pro $129; Starter retired.

GPT · Gem · Pplx
P0

Invented native iOS app

Two models state an App Store listing exists. Truth pack: web only.

GPT · Gem
P1

Partial EU / GDPR answer

Claude correct; Gemini still says “US-focused.” Truth: EU live since Mar 2026.

Gemini
P2

Competitor confused in one answer

Perplexity mixes OrbitStack with a similarly named analytics tool on one prompt.

Pplx

Full audit expands this to 20 prompts × 4 models (80 cells), risk PDF, and a hosted /ai-facts page.

Simple pricing

One clear audit. Optional monthly Watch. Invoice on request.

Watch

$97 / month

Optional after your first audit

  • Monthly re-scan of your prompt bank
  • Drift alerts when an answer flips
  • Updated risk note by email
  • Cancel anytime
Email to start Watch

Privacy: we only query public AI interfaces with your consented facts. We do not scrape private systems or sell your truth pack.

Free 5-prompt check

Confirm three public facts. We run five buyer prompts and email a one-page teaser (Europe/Rome, within one business day). No obligation.

Or email the same fields

Form delivers to hello@getfactmatrix.com. First use may require a one-time confirmation email.

Frequently asked questions

How long does an audit take?

3–5 business days after intake. Day 1: multi-model capture. Days 2–3: scoring and risk ranking. Day 4–5: report + /ai-facts page + short walkthrough notes.

Do you need access to our systems?

No. We use public AI interfaces, your public website, and the truth pack you submit. No API keys, SSO, or internal docs required.

Which AI models do you cover?

ChatGPT, Claude, Gemini, and Perplexity on every audit. We note model labels and dates so evidence stays usable when models update.

Can you force ChatGPT to change its answer?

No vendor can guarantee that. We make correct facts easy to cite, show you what to fix on pages models scrape, and give you an evidence pack for internal decisions. Watch tracks whether answers drift after you publish.

How is this different from AI visibility tools?

Visibility tools optimize for being mentioned. FactMatrix scores whether answers are correct against your signed truth pack — price, plans, geo, features — and ships a CEO-ready risk PDF plus a canonical facts page.

What if we just want a taste first?

Start with the free 5-prompt check. If the teaser shows risk, the full $497 audit expands to 20 prompts × 4 models with the fix artifacts.

Is this legal advice?

No. FactMatrix is research and operations reporting only.

Find out what AI says about you

Free 5-prompt check in one business day — or go straight to the full Accuracy Audit.